Why don't my changes show on the site?
Updated 09.11.2026 5 min read
Changes reach the site in different ways: page content only after publishing, while the theme and settings in your account apply right away. Find what you changed in the table, then check the points below in order.
When changes appear on the site
| What you changed | When it shows on the site |
|---|---|
| Page texts, photos and blocks | After “Publish” on that page |
| The menu and the footer | After “Publish” on any page |
| “Hide on this page” for the menu or the footer | After “Publish” on that page |
| The site theme: colors, fonts, width, corner rounding | Right away |
| “Reset block colors to theme” | After “Publish” |
| Page name and address, SEO, icon, languages — in your account | As soon as it's saved: a green check appears next to the field |
| “HTML code” in your account | As soon as you click “Save” in that section |
| A custom domain | When the domain status becomes “Active” |
| The title and description in Google | When Google crawls the page again — from a few days to a few weeks |
| The link preview in Telegram or Facebook | When the messenger refreshes the preview — see below |
Check in order
1. Is the page published?
Look at the status next to the page name in the editor's top bar:
- “Draft” — the page hasn't been published yet, visitors see “Page not found”;
- “Unpublished changes” — the site shows the previous version of the page, menu or footer;
- “Published” — the site shows the same as the editor.
If the status isn't “Published”, click “Publish” — and “Publish” once more in the window that opens. “Save” saves only the draft: nothing changes on the site after it.
2. Are the other pages published too?
“Publish” publishes only the open page. If you changed several pages, open and publish each one. You can see which pages haven't been published yet in your account: site settings → “Pages”, marked “Draft”.
Menu items that lead to unpublished pages are hidden on the site: they appear as soon as you publish those pages.
3. Are you looking at the same page in the same language?
- Check the address in the browser: you may have another page open.
- If your site has several languages, first-time visitors see it in their browser language. If you changed a text in Ukrainian but the site opened in English, switch the language on the site. Untranslated texts in another language are shown in the main language.
4. Were the changes made only for phones?
Font size, alignment and spacing changed in “Phone” mode apply only on phones. And a block with “Hide block on mobile” turned on isn't shown on phones at all. See The mobile version of your site.
5. Reload the page in your browser
The browser may be showing a page it opened earlier.
- On a computer — ⌘⇧R (Mac) or Ctrl+F5 (Windows). If that doesn't help, open the site in a private (incognito) window.
- On a phone — pull the page down to refresh it, or close the tab and open the link again.
6. Is the site suspended?
If the trial has ended or the plan isn't paid, visitors see “This site is temporarily unavailable”. See Trial and site plans.
7. Is your custom domain active yet?
Until the domain status is “Active”, the site doesn't open at the domain, or an old page opens instead, such as the registrar's placeholder. Check the site at its gallera.me address — the changes are already there. See How to connect a custom domain.
The site is updated, but Google shows the old version
Google shows the title, description and content of a page as it saw them during its last crawl. It sees the new version when it crawls the page again — from a few days to a few weeks. You can speed this up in Google Search Console: ask Google to index the page.
An old preview in Telegram or Facebook
Messengers and social networks remember link previews — the title, description and image — and keep showing the old one for a while, even after you change the page's SEO.
- Telegram — send the link to @WebpageBot, and it refreshes the preview.
- Facebook and Instagram — open the Sharing Debugger, paste the link and click Scrape Again.
- WhatsApp and Viber refresh previews on their own, over time.
More in How to update the cover and link text.
The changes weren't saved
- “Couldn’t save” or “Couldn’t publish” — the internet connection dropped or the server didn't respond. Don't close the tab: check your connection and click “Try again”.
- The “Changed in another tab” window — this page, the menu or the footer was saved in another tab in the meantime, and your latest changes weren't saved. Edit your site in one tab.
- The “Your editor session has expired” window — unsaved changes are lost. Open the editor from your account again and save your work more often.
More in Saving, previewing and publishing.
If nothing helped
Write to us: include a link to the page and describe what exactly you changed and what you see on the site. A screenshot helps too.